Business Development Officers HSBC Sri Lanka
Closing Date : 02-November-2023
About the Vacancy
Business Development Officers
Some careers have more impact than others.
If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Wealth and Personal Banking (WPB) is our new global business combining Retail Banking and Wealth
Management, and Global Private Banking. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors, and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans, and mortgages, as well as asset management, insurance, wealth management and private banking that best suit our customers’needs.
We are currently seeking an experienced professional to join our team in the role of Business Development Officer.
Principal Responsibilities
- Handle high net worth customers and be able to negotiate and communicate fluently.
- Work with Branch Manager to plan daily/weekly/monthly sales activities in line with agreed sales plan and overall sales strategy.
- Be up to date on existing products and services, policies, procedures, processes and systems.
- Build relationship with key and top corporates to explore business opportunities and cater to their banking needs.
- Update and maintaining accurate record of all sales activities in a timely manner and maintenance of Sales quality with minimum validations.
- Achieve the individual sales plan in a consistent manner.
- Maintain a professional and fair conduct in all dealings with customers and other stakeholders at all times.
- Provide a level of service expected by HSBC standards, putting the customer at the centre of everything we do.
Requirements
- Previous experience and knowledge in handling high net worth customers
- Sound knowledge on branch banking, products, services and processes
- Ability to provide solutions to customer queries.
- Multi-tasking and ability to work under pressure.
- Excellent communication skills (written and spoken) and negotiation skills
- Build respect through fostering honest two-way communication.
- Be able to work independently.
- Positive attitude and be customer focused.
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